Solution Guide

How to Use Popups Without Ruining User Experience

Popups can help or hurt your site. Here's how to capture leads and share messages while keeping visitors happy.

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The UX Dilemma

You need popups for business reasons. But you also care about user experience. These goals seem to conflict — but they don't have to.

Leadership wants more email signups

Design team hates popups

You're worried about bounce rate increases

Every popup feels like a compromise

You don't know where the line is

UX Mistakes to Avoid

These popup patterns actively harm user experience.

Page Load Popups

Showing anything before the page content loads. Users haven't even seen your site yet.

Full-Screen Takeovers

Blocking all content, especially on mobile. Google penalizes this, users hate it.

Hidden Close Buttons

Making the X tiny or requiring users to find a text link. Manipulative and frustrating.

Scroll Hijacking

Preventing users from scrolling until they interact with the popup. Never do this.

Multiple Popups

One popup closes, another appears. Or popups on every page of a session.

UX-Friendly Popup Principles

Guidelines that let you achieve business goals without sacrificing UX.

Delay Appropriately

30+ seconds or 50%+ scroll. Let users engage with content first.

Use Partial Overlays

Small modals or slide-ins that don't completely block content.

Obvious, Easy Dismissal

Large close button, click-outside-to-close, escape key support.

Once Per Session Maximum

If someone dismisses, respect that for the rest of their visit.

Mobile-Specific Treatment

Smaller formats on mobile. Bottom sheets instead of center modals.

Value Justifies Interruption

The more valuable your offer, the more interruption users accept.

Mr. Popup Prioritizes UX

Best practices are built in. You can't accidentally create a UX disaster.

1

Smart Defaults

Appropriate delays, easy dismissal, and frequency limits are the default.

2

Mobile-Friendly by Design

Automatically adjusts for mobile screens and touch interactions.

3

Non-Blocking Formats

Options for slide-ins and banners that don't take over the screen.

4

UX Warnings

If you configure something aggressive, Mr. Popup warns you about the UX impact.

Common Questions

Popups That Users Don't Hate

Achieve your goals without sacrificing experience.

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